airdale
Flight lieutenant
Posts: 42
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Post by airdale on Jun 24, 2009 15:35:05 GMT 1
I discovered a little more damage the runaway caused! When I went to switch models from the S.C. to a Cessna this morning I discovered that the "roller" on my TX was busted! Upon closer examination I can see the scrapes where the prop hit it breaking the little plastic pin on the end of the roller. I'm letting the epoxy dry right now but, I think I'll be calling Horizon to see if the can send me a new roller! Now THAT makes me mad!!
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Post by flydiver on Jun 24, 2009 16:05:35 GMT 1
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Post by mrmugen on Jun 24, 2009 16:09:09 GMT 1
IMO they rushed their products to market too fast. Longer testing could have caught this stuff. Go on.....trust their built in fail safe.
Kevin
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Post by flydiver on Jun 24, 2009 16:20:02 GMT 1
There seems to be an ugly reality though-people still buy them.
The Stock TX breaks throttle tabs - they would rather replace the TX than fix the problem.
The DX6i has had a myriad of problems - they fly out the door.
Pretty much ALL their low end chargers are lousy - no changes.
On another note the new Radian sailplane is breaking props, props that have never been damaged. They are ignoring the feedback.
ACT sucks, but it sells planes to newbies that don't know any difference. Why should they pull it?
I wrote them nice letters explaining the problems with ACT and the issues with the chargers. They never responded.
I think this is just a reality. Everything has some kind of problem. HZ products are generally CHEAP, they sell, and some issues are bound to crop up.
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Post by mrmugen on Jun 24, 2009 16:37:29 GMT 1
I guess the old saying holds true. This is why I don't buy planes from walmart.
A company that rushes you a new TX or Battery, or plane or anything must be making too much money. I know if I gave out free houses because a door stuck, I would be out of business......but then again I don't build them out of cardboard and sell tons of them.
Kevin
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airdale
Flight lieutenant
Posts: 42
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Post by airdale on Jun 24, 2009 16:46:47 GMT 1
Thanks SO MUCH!! I just got off the phone with Horizon and they couldn't send me a new roller, I would have to send in the TX for repair.  When I mentioned the after market aluminum ones he said "Yeah, those look pretty good, we're all impressed with them" I have to wonder why my LHS is so Spektrum crazy! When I asked about a new radio, they went immediately to the Spektrum. Never even showed me a Futaba or JR. Looks like I'll be ordering a new after market one! Here's the picture of the radio- that prop couldn't have hit in a more vulnerable spot (except my arm) 
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Post by mrmugen on Jun 24, 2009 17:23:35 GMT 1
You will never get a rep from HH to show you a Futaba..... You need to go to the field and feel one first hand. Quality has a feel. I have felt all kinds of radio's....  Ordering online is a drawback to feel. I wish GP wasn't so persnickety....more LHS's would carry them. Check ebay for the aftermarket wheel. They may have someone selling them there. Kevin |
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airdale
Flight lieutenant
Posts: 42
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Post by airdale on Jun 24, 2009 18:19:58 GMT 1
I just ordered one from the link flydiver was kind enough to post. It ran $14.99 but I can't imagine breaking it! My LHS has Futaba, Spektrum and JR but, when I asked about going 6 Channel and staying in the $250.00 range, he went directly to the Spektrum! When I asked about Futaba he said the RX's were WAY more expensive than the Spektrum and never even pulled it out of the case.
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Post by admiralev on Jun 24, 2009 19:05:22 GMT 1
the name of the game is profit. if they continue to sell their product why would they have an incentive to change it? as long as people keep buying theres no reason to spend more money engineering newer, functional platforms
admiral
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Post by scalefreak on Jun 24, 2009 20:43:41 GMT 1
the name of the game is profit. if they continue to sell their product why would they have an incentive to change it? as long as people keep buying theres no reason to spend more money engineering newer, functional platforms admiral Hey Guys, I'm not here for the brand debate, but I will say a few things. The name of the game IS profit, that's how businesses remain businesses. Unfortunately, it doesn't quite work that way. There is no such thing as perfect. There really isn't. Taking something like a trim tab and re-engineering it is a little more involved than some may realize at the surface. First you have the tab itself, then the housing, then the PCB board behind it, then the mounting structure in the transmitter case, then the micro switches to actuate trim settings. For starters you have the development cost in all of that, then the cost of tooling to produce all of that, then the actual production of the parts. You change one piece, you change it all. Your not talking a few thousand dollars. Is it cheaper to spend $500,000 or take care of the few customers that have a problem. Either way, it's a losing proposition, so which path leads to the least amount of loss? The ratio of broken DX6i's to DX6i's that are unscathed is probably 1/1000. We developed the aftermarket parts for the DX6i because it is a good radio, there are lots of them out there and people like them. We are developing upgrades for the DX7 now and not because of problems, but because there are thousands upon thousands of them out there and people like the look of the aluminum. The "Myriad" of problems with the DX6i consists of 2 things, Trim Tabs and Menu buttons. Both of which are easily remedied and neither cause crashes. For anyone who may stumble upon this seeking info for potentially upgrading to a Spektrum DX6i or other radio, don't be discouraged by all of this. It's a good radio. Spektrum is still producing their very first 2.4GHz receiver and have never had to discontinue a product. Chris Hockaday East R/C  www.eastrc.org |
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Post by flydiver on Jun 24, 2009 21:46:01 GMT 1
Well, a little more than that. There was the potentiometer recall, plus I had a buddy that simply lost the aileron channel on his 2x. It went in for repair after the first problem, came back seemingly OK, then failed again within 24 hours. It's was traded in after that.
Switches seem a bit fragile too. Lots of folks breaking theirs off. My buddy did on his.
Not even getting into the quality issue the Futaba and JR are WAY more expensive than Spectrum. If Futaba were $10 less than Spectrum with reasonably priced RX they would be all over the field. As the Chinese seem to be starting to hit the market with really cheap 2.4 and cheap RX I think you'll find people migrating over if they get decent reviews and hold up at all.
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Post by duck9191 on Jun 24, 2009 22:11:33 GMT 1
i still turn my tx on first, but i also hit the throttle lock button, that way the stick is dead. to many close calls, but you do look like an idiot when you cant figure out why your motor wont turn on lol.
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Post by ginginho on Jun 25, 2009 9:38:45 GMT 1
IMO they rushed their products to market too fast. Longer testing could have caught this stuff. Go on.....trust their built in fail safe. Kevin Oooh that's a bit of a leap isn't it? OK, the hardware build may not be the best (I've not had a problem though) but it's not really related to the software operation is it? The fail-safe is enabled in multiple situations (Tx powered off, wrong model selected, unbound Rx, etc) and is a safety feature that is pretty crucial to the operation of the system. I can't see that this would be anything but robust and have never read or heard of anyone suffering a failure of it. |
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airdale
Flight lieutenant
Posts: 42
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Post by airdale on Jun 25, 2009 12:00:59 GMT 1
I think we have gotten a tad bit OT here, and it's my fault! I didn't mean to criticize or complain about the Spektrum system at all! In my experience (limited as it may be) this system works as advertised and I certainly cannot blame it for breaking after being struck by the prop! My statement about being "mad" wasn't directed at either the Radio System or the Plane, but at my own incompetence. Tomorrow I get the stitches out  (can't believe it has been a week already) |
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Post by patmatgal on Jun 25, 2009 18:31:07 GMT 1
airdale
Time passes quickly when the thread is interesting. (?) Hope things work out well and the scar is hardly noticable. Always imformative reading about peoples 1st hand experience/opinion about a product, my radio's getting ready to bite the dust and if I can't send it in and get it repaired will get another one.
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Ordering online is a drawback to feel. I wish GP wasn't so persnickety....more LHS's would carry them. Check ebay for the aftermarket wheel. They may have someone selling them there.
(can't believe it has been a week already)
